Return and Refund Policy

You must return the vehicle at the assigned time in fully serviceable condition. Any damages or failures will be charged up to the amount to make a vehicle serviceable using genuine spare parts of the vehicle.
Late returns up to one hour of drop-off time are accepted without any extra charges for bookings beyond 24 hrs. Afterward, double of the daily charges plus a late fee of INR 1,000 will be payable by you. In case you extend your trip late fee will not be levied.
You must drop the vehicle at the same location from where you picked it up.
You can’t leave or abandon the vehicle without the written permission of Rent My UFO or it’s authorized business partners. There is a fine of up to a full security deposit as well as legal action will be taken against you.
You are also not permitted to give the vehicle other than authorized hirers during your rent-out period.
Smoking is strictly prohibited on Rent My UFO vehicles. If any signs/ burns are found on the vehicle or accessories, the user shall be liable to pay a fine amounting to INR 500 plus the full cost of replacement of spare / accessory.
The user must return the vehicle in a clean condition. An additional cleaning fee is applicable if the vehicle is returned in a dirty condition.